LTCE 405-06 Certificate in Assisted Living/Residential Care Administration, I
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RC/AL-CERT Residential Care / Assisted Living Domains of Practice: Organizational Management, Human Resources Management and Physical Environment Management, Finance and Resident Care.
Detail of topics: Assisted Living facility Management
- The Assisted Living Industry - detailed overview;
- Administrative tasks performed by the assisted living / residential care administrator:
- forecasting,
- planning,
- organizing,
- staffing,
- directing,
- comparing and controlling quality,
- innovating;
- Decision making,
- choosing a leadership style;
- Power and organizational authority;
- Communication skills;
- Facility norms and values, vision and goals;
- Developing a marketing strategy.
Detail of topics: Assisted Living facility human resources management:
- Assisted living service models and organizational patterns explored;
- roles of each department work area;
- national standards of practice;
- personnel functions identified;
- planning employment needs,
- writing job descriptions,
- forecasting future employment needs,
- recruiting employees,
- hiring staff,
- training staff,
- retaining employees,
- evaluating employees,
- paying employees,
- the wage mix;
- disciplining employees.
Details of Environment Domain coverage:
- Description of the long term care continuum of care;
- Social Security Act; Medicare & Medicaid;
- Older Americans Act;
- labor laws and regulations;
- unions;
- workplace safety:
- the Occupational Safety and Health Act;
- fire safety: The Life Safety Code;
- the Americans with Disabilities Act - impacts on the facility, accessibility guidelines for facilities;
- recommended national operating standards for assisted living and residential care facilities.
Detail of finance domain topics:
- Financial position of the assisted living industry;
- evaluating financial strength; cost and access to capital,
- building models, financing industry growth,
- administrator's role as financial manager,
- the GAAPs,
- cash and accrual accounting,
- steps in the accounting process:
- recording transactions and preparing financial statements;
- putting financial statements to work:
- working capital,
- ratio analysis and
- vertical analysis,
- concept of depredation, using "costs" in managerial decisions,
- budgets and budgeting;
- legal terminology,
- risk management,
- business-related terms and concepts:
- accounting concepts,
- assets-related terms,
- competition/risk related terms,
- benefits/pensions-related terms,
- cost-related terms,
- insurance.
Detail of resident care domain topics:
- Understanding the assisted living / residential care environment:
- minimizing the effects of institutionalization,
- site design,
- creating a human habitat,
- developing a program of care;
- the aging process:
- theories of aging;
- the aging process as it relates to diseases common to the assisted living facility population;
- the scope of care issue;
- resident care policies:
- establishing and maintaining quality care;
- health care record keeping,
- pharmaceutical services;
- extensive health care vocabulary building.